Question: How do you differentiate between a temporary upset and something more serious?

Select here for some guidance.

Worried looking student

Question: How do you differentiate between a temporary upset and something more serious?

Answer: If you have known the student for some time, you may have a sense of what is usual behaviour for that person. Changes in behaviour lasting more than a few days or a couple of weeks may indicate they are experiencing something more significant than a temporary upset.

Example

There may be cause for concern if a student who is normally conscientious and sociable retreats to their room, abandons study routines, and avoids mixing with others. Such students may stop meeting academic deadlines and resist attempts by university staff to contact them by ignoring emails.

If you don't know the student well, try to explore how long they have been feeling/behaving like this and whether they have experienced similar episodes in the past. This may help you to gauge how entrenched their current symptoms might be.

Worried looking student