Session Summary

Learning Objectives

Having completed this session you will be able to:
  • Identify the qualities of a good listener
  • State the five main skills of active listening
  • Classify four statements identifying barriers to listening
  • Identify open, probing, leading and closed questions
  • Differentiate between empathy and sympathy

Completion Status

To complete this session you must answer the questions in the assessment.

You scored % in this session.

Passed. A score of % or greater has been achieved.

Failed. A score of % or greater has not been achieved.

You have completed the session and your score has been saved in the learning management system.

Error: Progress could not be saved.

Completion Status

Completed: Session has been completed.

Error: Progress could not be saved.

Self-Completion

Select the button to complete.

Complete Session

Completed: Session has been completed.

Resources

View all resources associated with this session.

 
Resources
Charlie Waller Memorial Trust, raising awareness, fighting depression