University is a very different experience to school. At school, students are well known to the teachers, and are the big fish in the pond. They will be supported with their course work and the school may have close ties with parents. At university the student will have to learn a different way of life, with far less monitoring of their work.
You can help a student who is struggling with independence by ensuring they understand how to do things and where to get help. You will need to strike a balance between supportive encouragement and doing things for them. You may want to tell them about:
Make sure that they know that it is ok to talk to their tutors at any time about their work.
Students will have to seek out support and assistance as it may not be automatically on offer.