Crises can be triggered by internal or external factors.
Look at the examples below. Which factors do you think might be described as external and which as internal?
Drag the labels on the right to the correct column on the left, then submit.
Different events can lead to crisis for a student. Some events will have an external origin, while others an internal origin, as can be seen from the answers on the left hand side.
A crisis is a situation that threatens to overwhelm the student in either all, or combinations of, psychological, emotional, and physiological functioning.
A crisis for one student may not be considered as such by another; such a situation is subjective and relates, among other things, to that student's previous experiences and the availability of support to them.
However, it is important when supporting students in crisis to appreciate that their perception of crisis is the one that counts. While we may want students to see things differently, or more 'rationally', attempting to convince the student out of her/his perception has the potential to undermine their ability to cope on their own. Listening carefully to the student has the potential to help them feel calmer and therefore more in control.